Refund & Cancellation Policy

1. Our Commitment to You

At FlyDummyTicket, our goal is to deliver genuine, verifiable travel documents with active PNRs that give you complete confidence during your visa application. If we fail to fulfill your requested booking, we stand by our 100% money-back guarantee.

2. Full Refund Eligibility

You are entitled to a complete 100% refund in any of the following events:

• Delivery Failure: We fail to deliver your confirmed ticket or voucher PDF within our guaranteed timeframe.
• PNR Technical Invalidation: An issued PNR cannot be retrieved or verified on the operating airline’s official portal within the initial validity period.
• Duplicate Payment: You were inadvertently billed twice due to a payment gateway glitch.
• Cancellation Before Generation: You contact us to cancel prior to our ticketing agents issuing your reservation.

3. Free Modifications in Lieu of Cancellation

If your travel plans change or your visa appointment is rescheduled, you do not need to cancel and re-order. We provide 100% free date changes and name corrections within 30 days of purchase through our Free Date Change Service.

4. Non-Refundable Scenarios

Refunds cannot be issued under the following circumstances:

• The booking document was successfully generated and verified, and has already been submitted to the embassy.
• Visa refusal based on non-itinerary reasons (such as financial insufficiency, incomplete personal documents, or consular discretion).
• Requests initiated more than 14 days after document delivery where no prior issue was flagged.

5. Refund Processing Timeline

Approved refunds are credited back to the original payment source (UPI, Credit/Debit Card, NetBanking, or PayPal) within 24 to 48 hours.

6. How to Request a Refund

To initiate a refund, please send your booking reference and reason for cancellation to refunds@flydummyticket.com or message our support team on WhatsApp at +91 95600 99481.